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Operator Training
Course A The Operator
The Taxi Business
The Booker/ Dispatcher
Listening Skills
Customer service skills
Empathy
Course B - Taxi company working Environment.
dispatch Logic
Simple Booking Rules
Vehicle types
Course C -bookings
How to take a call
Airport Pickupps
Airport droppofs
BookingScreenExplained
Repeat booking
Return For a different day
ReturnJourney
taking a simple call
Using the system
Course D - Dispatch
Wakefield Operating Area
Yorkshire Jargon Buster
Backup plots
Dispatch Logic
Auto Dispatch Logics
Shield
Course E Safeguarding
Drivers contact details
Driver training
Safeguarding Video
Safeguarding
Driver Training
Drug & Alcohol Policy
Health & Safety Policy
Mobile Phone Policy
Tyre Policy and Guidance
Vehicle inspection report
Incident Management
Vehicle incident
Workplace Incident
Vehicle Inspection
Customer complaints
Contact Your Instructor
ANNOUNCEMENTS
CONTACT
Nearby Training
Simple Booking Rules
In this module you wlll learn the simple booking and dispatch rules
Simple Operator requirements
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