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Operator Training
Course A The Operator
The Taxi Business
The Booker/ Dispatcher
Listening Skills
Customer service skills
Empathy
Course B - Taxi company working Environment.
dispatch Logic
Simple Booking Rules
Vehicle types
Course C -bookings
How to take a call
Airport Pickupps
Airport droppofs
BookingScreenExplained
Repeat booking
Return For a different day
ReturnJourney
taking a simple call
Using the system
Course D - Dispatch
Wakefield Operating Area
Yorkshire Jargon Buster
Backup plots
Dispatch Logic
Auto Dispatch Logics
Shield
Course E Safeguarding
Drivers contact details
Driver training
Safeguarding Video
Safeguarding
Driver Training
Drug & Alcohol Policy
Health & Safety Policy
Mobile Phone Policy
Tyre Policy and Guidance
Vehicle inspection report
Incident Management
Vehicle incident
Workplace Incident
Vehicle Inspection
Customer complaints
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taking a simple call
This tutorial walk through will show you how to take a simple call for a taxi.
Taking a Call
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